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Terms and Conditions

  • A 50% deposit is required to confirm bookings
  • All deposits are due within 7 days of booking. Should we not hear from you within that period, your booking may be cancelled.
  • All outstanding bills to be settled upon departure
  • Check in and Check out

    • Guests are welcome to check in from 2:00pm on day of arrival
    • Our check out time is 10:00am on day of departure
    • Guests who have specific arrival and departure requirements must be 

    Cancellation Policy

    • More than one month prior to check-in date: Forfeit 10% of the deposit
    • 22-30 days prior to check-in date: Forfeit 25% of the deposit
    • 15-21 days prior to check-in date: Forfeit 50% of the deposit
    • 08-14 days prior to check-in date: Forfeit 75% of the deposit
    • 01-07 days prior to check-in date: Forfeit 100% of the deposit

    Cancellation of bookings where the deposit has been paid can be rescheduled for a later date without the deposit being forfeited (subject to availability)

    Kindly note that no refunds will be given for delayed arrivals or early departures – The deposit paid will be forfeited.

    Child Policy

    • Children are welcome
    • Children 2 years and under are complimentary
    • Up to 2 children, 12 and under, may only share with 2 paying adults in the Luxury Suites
    • Only 1 child, 13 and older, may share with 2 paying adults in the Luxury Suites
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